Events


NSW Fair Trading regularly organises public events and education initiatives to raise awareness of consumer and trader rights in NSW.

Browse our events below and register to attend a range of events open to consumers and traders in NSW, including specific industry and business information sessions.

October 2019
 Event NameDateLocationInfoRegister
 Talkin' Together resources launch2 October 2019ICC Darling HarbourMore InfoRegister Register for Talkin' Together resources launch in ICC Darling Harbour on 2 October 2019

Seats available 17

  Date2 October 2019 
  RegionSydney 
  Time10.30am - 12 noon 
  LocationICC Darling Harbour 
  VenueSydney International Convention Centre (ICC)
14 Darling Drive Darling Harbour Sydney
 
  Description

NSW Fair Trading invites your organisation to celebrate the success of the Talkin' Together project and to launch the Talkin' Together resources.

Talkin' Together is an innovative approach to engaging and empowering people with disability.

People with disability were trained as peer educators, and worked alongside Fair Trading staff developing and delivering co-facilitated conversations about the Australian Consumer Law, including how it applies to NDIS contracts.

The real-life examples and the lived experience of the peer educators has been captured in a range of digital stories, designed to empower others to use their consumer rights. An educational toolkit has also been created for organisations who may be looking to implement a co-facilitation or peer-to-peer engagement model. 

Our guests will be provided with morning tea and a copy of the resources. 

 
  Organiser's nameMichela Beal 
  Organiser's emailmichela.beal@customerservice.nsw.gov.au 
  Organiser's phone0411 023 068 
 Role of the Committee - Webinar3 October 2019WebinarMore InfoRegister Register for Role of the Committee - Webinar in Webinar on 3 October 2019

Seats available 17

  Date3 October 2019 
  Region 
  Time2.00 pm - 3.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Role of the Committee:

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Role of the Committee’ Webinar Module.   


The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

 

  • The structure of the Management Committee
  • Role of committee members
  • Compliance responsibilities
  • Statutory obligations
  • Role of the Public Officer
  • The Constitution
  • Financial Reporting
  • Meetings
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Fair Trading webinar on Australian Consumer Law a practical guide for your business10 October 2019WebinarMore InfoRegister Register for Fair Trading webinar on Australian Consumer Law a practical guide for your business in Webinar on 10 October 2019

Seats available 71

  Date10 October 2019 
  RegionWebinar 
  Time11.00 am - 12.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Fair Trading webinar on Australian Consumer Law – a practical guide for your business

NSW Fair Trading invites you to join our free webinar for business professionals on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading conduct?
  • How Fair Trading deals with complaints
  • Using complaint handling to grow your business
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Rights & obligations of a tenant living in a Strata Scheme (Webinar)16 October 2019WebinarMore InfoRegister Register for Rights & obligations of a tenant living in a Strata Scheme (Webinar) in Webinar on 16 October 2019

Seats available 164

  Date16 October 2019 
  Region 
  Time3.00pm - 4.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for tenants living in Strata Schemes.

Some Information to be covered during the webinar includes:
• Strata managers and building managers/caretakers
• by-laws: review, pets, parking, smoke drift and breaches
• Repairs/Maintenance/Alterations
• Resolving disputes


* Please note: This is not a CPD activity


 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Managing your rental property - End of tenancy (Webinar)16 October 2019WebinarMore InfoRegister Register for Managing your rental property - End of tenancy (Webinar) in Webinar on 16 October 2019

Seats available 63

  Date16 October 2019 
  Region 
  Time5.00pm - 6.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for self-managing landlords before ending a tenancy agreement.

Information to be covered during the webinar includes:

• Serving notice
• Giving a termination notice
• Tenants who break a lease early
• Circumstances of Domestic Violence
• Making a bond claim
• Goods left behind
• Resolving disputes

* Please note: This is not a CPD activity




 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
November 2019
 Event NameDateLocationInfoRegister
 Fair Trading webinar on Australian Consumer Law a practical guide for your business7 November 2019WebinarMore InfoRegister Register for Fair Trading webinar on Australian Consumer Law a practical guide for your business in Webinar on 7 November 2019

Seats available 90

  Date7 November 2019 
  RegionWebinar 
  Time11.00 am - 12:00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Fair Trading webinar on Australian Consumer Law – a practical guide for your business

NSW Fair Trading invites you to join our free webinar for business professionals on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading conduct?
  • How Fair Trading deals with complaints
  • Using complaint handling to grow your business
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Know your tenancy rights (Webinar)15 November 2019WebinarMore InfoRegister Register for Know your tenancy rights (Webinar) in Webinar on 15 November 2019

Seats available 164

  Date15 November 2019 
  Region 
  Time12.00pm - 1.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing tenancy information for NSW residential tenants.

Information to be covered during the webinar includes:
• Residential tenancy matters including:
- Tenancy agreements
- Condition reports
- Repairs and maintenance
- Lease termination
• Rental bonds online lodgement
• Resolving disputes

* Please note: This is not a CPD activity



 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20