Events


NSW Fair Trading regularly organises public events and education initiatives to raise awareness of consumer and trader rights in NSW.

Browse our events below and register to attend a range of events open to consumers and traders in NSW, including specific industry and business information sessions.

May 2019
 Event NameDateLocationInfoRegister
 Retirement Village Ambassador Forum - Gymea (Prospective Residents)29 May 2019GymeaMore InfoRegister Register for Retirement Village Ambassador Forum -  Gymea (Prospective Residents) in Gymea on 29 May 2019

Seats available 39

  Date29 May 2019 
  RegionSutherland Shire 
  Time10.00am - 10.30am 
  LocationGymea 
  VenueTradies Events Centre
Kai'mea Room
57 Manchester Road
Gymea NSW 2227
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for prospective residents. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Different types of retirement village arrangements and contracts
* Disclosure documents
* The Retirement Village Calculator
* Common fees and charges
* Retirement Village Inquiry and reforms background
* The role of Fair Trading 


The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Fair Trading webinar on the Australian Consumer Law for Motor Dealers a practical guide for your business (Webinar) 29 May 2019WebinarMore InfoRegister Register for Fair Trading webinar on the Australian Consumer Law for Motor Dealers  a practical guide for your business (Webinar) 	 in Webinar on 29 May 2019

Seats available 33

  Date29 May 2019 
  Region 
  Time11.00 am - 12.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

NSW Fair Trading invites you to join our free webinar for Motor Dealers on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

 

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading or deceptive conduct/representations?
  • Best practice complaint handling
  • How Fair Trading deals with complaints
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Retirement Village Ambassador Forum (Residents & Village Operators) Gymea29 May 2019GymeaMore InfoRegister Register for Retirement Village Ambassador Forum (Residents & Village Operators) Gymea in Gymea on 29 May 2019

Seats available 33

  Date29 May 2019 
  RegionSydney Metropolitan 
  Time11.00am - 12.30pm 
  LocationGymea 
  VenueTradies Events Centre
Kai'mea Room
57 Manchester Road
Gymea NSW 2227
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for residents and village operators. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Retirement Village Inquiry and reforms background
* Changes to retirement village laws 
* The role of Fair Trading and the NSW Civil and Administrative Tribunal 

The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Running an Association - Webinar30 May 2019WebinarMore InfoRegister Register for Running an Association - Webinar in Webinar on 30 May 2019

Seats available 16

  Date30 May 2019 
  Region 
  Time2.00 pm - 3.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Running an Association:

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Running an Association’ Webinar Module.   

The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

  • Statutory obligations
  • Things to consider about your constitution
  • Responsibilities of the Management Committee & the Public Officer
  • Financial reporting
  • Meetings
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
June 2019
 Event NameDateLocationInfoRegister
 Managing your rental property - Beginning of tenancy (Webinar)5 June 2019WebinarMore InfoRegister Register for Managing your rental property - Beginning of tenancy (Webinar) in Webinar on 5 June 2019

Seats available 4

  Date5 June 2019 
  Region 
  Time6.00pm - 7.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for self-managing landlords to start a tenancy on the right track.

Information to be covered during the webinar includes:

• Starting a tenancy:
- Deciding to use an agent
- Discrimination in the rental market
- Tenancy agreements
- Condition reports
- Holding fee
- Safety and security
- Charging rent in advance
• Rental bonds online lodgement
• Resolving disputes


* Please note: This is not a CPD activity



 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Know your tenancy rights (Webinar)11 June 2019WebinarMore InfoRegister Register for Know your tenancy rights (Webinar) in Webinar on 11 June 2019

Seats available 156

  Date11 June 2019 
  Region 
  Time12.00pm - 1.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing tenancy information for NSW residential tenants.

Information to be covered during the webinar includes:
• Residential tenancy matters including:
- Tenancy agreements
- Condition reports
- Repairs and maintenance
- Lease termination
• Rental bonds online lodgement
• Resolving disputes

* Please note: This is not a CPD activity



 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum - Albury (Prospective Residents)11 June 2019AlburyMore InfoRegister Register for Retirement Village Ambassador Forum - Albury (Prospective Residents) in Albury on 11 June 2019

Seats available 52

  Date11 June 2019 
  RegionMurray River 
  Time2.00pm - 2.30pm 
  LocationAlbury 
  VenueSS&A Club Albury
Skylight lounge
570-582 Olive Street
Albury NSW 2640
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for prospective residents. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Different types of retirement village arrangements and contracts
* Disclosure documents
* The Retirement Village Calculator
* Common fees and charges
* Retirement Village Inquiry and reforms background
* The role of Fair Trading 


The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum (Residents & Village Operators) Albury11 June 2019AlburyMore InfoRegister Register for Retirement Village Ambassador Forum (Residents & Village Operators) Albury in Albury on 11 June 2019

Seats available 20

  Date11 June 2019 
  RegionMurray River 
  Time3.00pm - 4.30pm 
  LocationAlbury 
  VenueSS&A Club Albury
Skylight Lounge
570-582 Olive Street
Albury NSW 2640
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for residents and village operators. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Retirement Village Inquiry and reforms background
* Changes to retirement village laws 
* The role of Fair Trading and the NSW Civil and Administrative Tribunal 

The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum - (Prospective Residents) Wagga Wagga12 June 2019Wagga WaggaMore InfoRegister Register for Retirement Village Ambassador Forum - (Prospective Residents) Wagga Wagga in Wagga Wagga on 12 June 2019

Seats available 54

  Date12 June 2019 
  RegionRiverina 
  Time10.00am - 10.30am 
  LocationWagga Wagga 
  VenueWagga RSL
Mirage Room
Kincaid St & Dobbs St
Wagga Wagga NSW 2650
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for prospective residents. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Different types of retirement village arrangements and contracts
* Disclosure documents
* The Retirement Village Calculator
* Common fees and charges
* Retirement Village Inquiry and reforms background
* The role of Fair Trading 


The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum (Residents & Village Operators) Wagga Wagga12 June 2019Wagga WaggaMore InfoRegister Register for Retirement Village Ambassador Forum (Residents & Village Operators) Wagga Wagga in Wagga Wagga on 12 June 2019

Seats available 39

  Date12 June 2019 
  RegionRiverina 
  Time11.00 am - 12.30 pm 
  LocationWagga Wagga 
  VenueWagga RSL
Mirage Room
Kincaid St & Dobbs St
Wagga Wagga NSW 2650

 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for residents and village operators. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Retirement Village Inquiry and reforms background
* Changes to retirement village laws 
* The role of Fair Trading and the NSW Civil and Administrative Tribunal 

The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Residential Land Lease Communities Information Seminar - Nowra18 June 2019NowraMore InfoRegister Register for Residential Land Lease Communities Information Seminar - Nowra in Nowra on 18 June 2019

Seats available 115

  Date18 June 2019 
  Region 
  Time10.00 am - 12.00 pm 
  LocationNowra 
  VenueShoalhaven Entertainment Centre
The meeting rooms
Bridge Road
Nowra
 
  Description

Residential Land Lease Communities Information Seminar

NSW Fair Trading is hosting a FREE residential land lease communities information seminar for residents and park operators.

The Illawarra Tenants Service will also be in attendance to provide information on NCAT decisions and to answer Residents questions.

Information to be covered during the seminar includes:

Some of the topics covered:
• Entering into and ending site agreements
• Site fee increases
• Community/park rules
• Utility charges
• Residents committee
• Rights and responsibilities
• Dispute resolution & mediation
• NSW Civil and Administrative Tribunal (NCAT) decisions

Note: This is not a CPD activity


 

 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum - Erina (Prospective Residents)18 June 2019ErinaMore InfoRegister Register for Retirement Village Ambassador Forum - Erina (Prospective Residents) in Erina on 18 June 2019

Seats available 30

  Date18 June 2019 
  RegionCentral Coast 
  Time10.00am - 10.30am 
  LocationErina 
  VenueErina Leagues Club
Frank Edwards Room
18 Ilya Avenue
Erina NSW 2250
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for prospective residents. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Different types of retirement village arrangements and contracts
* Disclosure documents
* The Retirement Village Calculator
* Common fees and charges
* Retirement Village Inquiry and reforms background
* The role of Fair Trading 


The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Fair Trading webinar on Australian Consumer Law a practical guide for your business18 June 2019WebinarMore InfoRegister Register for Fair Trading webinar on Australian Consumer Law a practical guide for your business in Webinar on 18 June 2019

Seats available 48

  Date18 June 2019 
  RegionWebinar 
  Time11.00 am - 12.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Fair Trading webinar on Australian Consumer Law – a practical guide for your business

NSW Fair Trading invites you to join our free webinar for business professionals on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading conduct?
  • How Fair Trading deals with complaints
  • Using complaint handling to grow your business
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Retirement Village Ambassador Forum (Residents & Village Operators) Erina18 June 2019ErinaMore InfoRegister Register for Retirement Village Ambassador Forum (Residents & Village Operators) Erina in Erina on 18 June 2019

Seats available 22

  Date18 June 2019 
  RegionCentral Coast 
  Time11.00 am - 12.30 pm 
  LocationErina 
  VenueErina Leagues Club
Frank Edwards Room
18 Ilya Avenue
Erina NSW 2250

 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for residents and village operators. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Retirement Village Inquiry and reforms background
* Changes to retirement village laws 
* The role of Fair Trading and the NSW Civil and Administrative Tribunal 

The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Running an Association - Webinar19 June 2019WebinarMore InfoRegister Register for Running an Association - Webinar in Webinar on 19 June 2019

Seats available 65

  Date19 June 2019 
  Region 
  Time10.30 am - 11.30 am 
  LocationWebinar 
  VenueWebinar 
  Description

Running an Association:

 As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Running an Association’ Webinar Module.   

The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

  • Statutory obligations
  • Things to consider about your constitution
  • Responsibilities of the Management Committee & the Public Officer
  • Financial reporting

Meetings

 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Retirement Village Ambassador Forum - Dubbo (Prospective Residents)25 June 2019DubboMore InfoRegister Register for Retirement Village Ambassador Forum - Dubbo (Prospective Residents) in Dubbo on 25 June 2019

Seats available 58

  Date25 June 2019 
  RegionCentral West 
  Time2.00pm - 2.30pm 
  LocationDubbo 
  VenueMacquarie Inn
JC Room
Cnr Wheelers Ln & Birch Avenue
Dubbo NSW 2830
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for prospective residents. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Different types of retirement village arrangements and contracts
* Disclosure documents
* The Retirement Village Calculator
* Common fees and charges
* Retirement Village Inquiry and reforms background
* The role of Fair Trading 


The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum (Residents & Village Operators) Dubbo25 June 2019DubboMore InfoRegister Register for Retirement Village Ambassador Forum (Residents & Village Operators) Dubbo in Dubbo on 25 June 2019

Seats available 54

  Date25 June 2019 
  RegionCentral West 
  Time3.00pm - 4.30pm 
  LocationDubbo 
  VenueMacquarie Inn
JC Room
Cnr Wheelers Ln & Birch Avenue
Dubbo NSW 2830
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for residents and village operators. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Retirement Village Inquiry and reforms background
* Changes to retirement village laws 
* The role of Fair Trading and the NSW Civil and Administrative Tribunal 

The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum - Orange (Prospective Residents)26 June 2019OrangeMore InfoRegister Register for Retirement Village Ambassador Forum - Orange (Prospective Residents) in Orange on 26 June 2019

Seats available 59

  Date26 June 2019 
  RegionCentral West 
  Time10.00 am - 10.30 am 
  LocationOrange 
  VenueOrange City Bowling Club
Blue Room
61-89 Warrendine Street
Orange NSW 2800
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for prospective residents. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Different types of retirement village arrangements and contracts
* Disclosure documents
* The Retirement Village Calculator
* Common fees and charges
* Retirement Village Inquiry and reforms background
* The role of Fair Trading 


The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Fair Trading webinar on the Australian Consumer Law for Motor Dealers a practical guide for your business (Webinar)26 June 2019WebinarMore InfoRegister Register for Fair Trading webinar on the Australian Consumer Law for Motor Dealers  a practical guide for your business (Webinar) in Webinar on 26 June 2019

Seats available 78

  Date26 June 2019 
  Region 
  Time11.00 am - 12.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

NSW Fair Trading invites you to join our free webinar for Motor Dealers on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

 

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading or deceptive conduct/representations?
  • Best practice complaint handling
  • How Fair Trading deals with complaints
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Retirement Village Ambassador Forum (Residents & Village Operators) Orange26 June 2019OrangeMore InfoRegister Register for Retirement Village Ambassador Forum (Residents & Village Operators) Orange in Orange on 26 June 2019

Seats available 55

  Date26 June 2019 
  RegionCentral West 
  Time11.00 am - 12.30 pm 
  LocationOrange 
  VenueOrange City Bowling Club
Blue Room
61-89 Warrendine Street
Orange NSW 2800
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for residents and village operators. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Retirement Village Inquiry and reforms background
* Changes to retirement village laws 
* The role of Fair Trading and the NSW Civil and Administrative Tribunal 

The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 NSW Residential Land Lease Community laws (Webinar)26 June 2019WebinarMore InfoRegister Register for NSW Residential Land Lease Community laws (Webinar) in Webinar on 26 June 2019

Seats available 77

  Date26 June 2019 
  Region 
  Time3.00pm - 4.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at NSW Residential Land Lease Community - Park Operators.

Will discuss topics relevant to the effective management of the residential land lease community.

* Please note: This is not a CPD activity




 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
July 2019
 Event NameDateLocationInfoRegister
 Residential Land Lease Communities Information Seminar - Swansea4 July 2019SwanseaMore InfoRegister Register for Residential Land Lease Communities Information Seminar - Swansea in Swansea on 4 July 2019

Seats available 75

  Date4 July 2019 
  Region 
  Time10.00 am - 12.00 pm 
  LocationSwansea 
  VenueARTea’s Gallery and Garden
28 Josephson Street,
Swansea
 
  Description

Residential Land Lease Communities Information Seminar

NSW Fair Trading is hosting a FREE residential land lease communities information seminar for residents and park operators.

The Hunter Tenants Advice and Advocacy Service will also be in attendance to provide information on NCAT decisions and to answer Residents questions.

Information to be covered during the seminar includes:

Some of the topics covered:
• Entering into and ending site agreements
• Site fee increases
• Community/park rules
• Utility charges
• Residents committee
• Rights and responsibilities
• Dispute resolution & mediation
• NSW Civil and Administrative Tribunal (NCAT) decisions

Note: This is not a CPD activity


 

 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Role of the Committee - Webinar4 July 2019WebinarMore InfoRegister Register for Role of the Committee - Webinar in Webinar on 4 July 2019

Seats available 48

  Date4 July 2019 
  Region 
  Time1.00 pm - 2.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Role of the Committee:

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Role of the Committee’ Webinar Module.   


The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

 

  • The structure of the Management Committee
  • Role of committee members
  • Compliance responsibilities
  • Statutory obligations
  • Role of the Public Officer
  • The Constitution
  • Financial Reporting
  • Meetings
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Rights & obligations of a tenant living in a Strata Scheme (Webinar)12 July 2019WebinarMore InfoRegister Register for Rights & obligations of a tenant living in a Strata Scheme (Webinar) in Webinar on 12 July 2019

Seats available 173

  Date12 July 2019 
  Region 
  Time12.00pm - 1.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for tenants living in Strata Schemes.

Some Information to be covered during the webinar includes:
• Strata managers and building managers/caretakers
• by-laws: review, pets, parking, smoke drift and breaches
• Repairs/Maintenance/Alterations
• Resolving disputes


* Please note: This is not a CPD activity


 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Role of the Committee - Webinar18 July 2019WebinarMore InfoRegister Register for Role of the Committee - Webinar in Webinar on 18 July 2019

Seats available 85

  Date18 July 2019 
  Region 
  Time10.30 am - 11.30 am 
  LocationWebinar 
  VenueWebinar 
  Description

Role of the Committee:

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Role of the Committee’ Webinar Module.   


The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

 

  • The structure of the Management Committee
  • Role of committee members
  • Compliance responsibilities
  • Statutory obligations
  • Role of the Public Officer
  • The Constitution
  • Financial Reporting
  • Meetings
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Fair Trading webinar on Australian Consumer Law a practical guide for your business18 July 2019WebinarMore InfoRegister Register for Fair Trading webinar on Australian Consumer Law a practical guide for your business in Webinar on 18 July 2019

Seats available 88

  Date18 July 2019 
  RegionWebinar 
  Time2.00 pm - 3.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Fair Trading webinar on Australian Consumer Law – a practical guide for your business

NSW Fair Trading invites you to join our free webinar for business professionals on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading conduct?
  • How Fair Trading deals with complaints
  • Using complaint handling to grow your business
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Fair Trading webinar on the Australian Consumer Law for Motor Dealers a practical guide for your business (Webinar)24 July 2019WebinarMore InfoRegister Register for Fair Trading webinar on the Australian Consumer Law for Motor Dealers  a practical guide for your business (Webinar) in Webinar on 24 July 2019

Seats available 91

  Date24 July 2019 
  Region 
  Time11.00 am - 12.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

NSW Fair Trading invites you to join our free webinar for Motor Dealers on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

 

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading or deceptive conduct/representations?
  • Best practice complaint handling
  • How Fair Trading deals with complaints
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
August 2019
 Event NameDateLocationInfoRegister
 Fair Trading webinar on Australian Consumer Law a practical guide for your business6 August 2019WebinarMore InfoRegister Register for Fair Trading webinar on Australian Consumer Law a practical guide for your business in Webinar on 6 August 2019

Seats available 89

  Date6 August 2019 
  RegionWebinar 
  Time10.00 am - 11.00 am 
  LocationWebinar 
  VenueWebinar 
  Description

Fair Trading webinar on Australian Consumer Law – a practical guide for your business

NSW Fair Trading invites you to join our free webinar for business professionals on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading conduct?
  • How Fair Trading deals with complaints
  • Using complaint handling to grow your business
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Managing your rental property - During a tenancy (Webinar)15 August 2019WebinarMore InfoRegister Register for Managing your rental property - During a tenancy (Webinar) in Webinar on 15 August 2019

Seats available 103

  Date15 August 2019 
  Region 
  Time2.00pm - 3.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information around common issues that occur during a tenancy for self-managing landlords.

Information to be covered during the webinar includes:

• Repairs
• Utilities, separate metering and water charges
• Pests and Vermin
• Access – Notice before entry
• Making alterations
• Natural disasters
• Rental increases
• Resolving disputes

* Please note: This is not a CPD activity







 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Know your tenancy rights (Webinar)15 August 2019WebinarMore InfoRegister Register for Know your tenancy rights (Webinar) in Webinar on 15 August 2019

Seats available 182

  Date15 August 2019 
  Region 
  Time4.00pm - 5.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing tenancy information for NSW residential tenants.

Information to be covered during the webinar includes:
• Residential tenancy matters including:
- Tenancy agreements
- Condition reports
- Repairs and maintenance
- Lease termination
• Rental bonds online lodgement
• Resolving disputes

* Please note: This is not a CPD activity



 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 NSW Residential Land Lease Community laws (Webinar)28 August 2019WebinarMore InfoRegister Register for NSW Residential Land Lease Community laws (Webinar) in Webinar on 28 August 2019

Seats available 92

  Date28 August 2019 
  Region 
  Time12.00pm - 1.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at NSW Residential Land Lease Community - Park Operators.

Will discuss topics relevant to the effective management of the residential land lease community.

* Please note: This is not a CPD activity




 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
October 2019
 Event NameDateLocationInfoRegister
 Rights & obligations of a tenant living in a Strata Scheme (Webinar)16 October 2019WebinarMore InfoRegister Register for Rights & obligations of a tenant living in a Strata Scheme (Webinar) in Webinar on 16 October 2019

Seats available 188

  Date16 October 2019 
  Region 
  Time3.00pm - 4.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for tenants living in Strata Schemes.

Some Information to be covered during the webinar includes:
• Strata managers and building managers/caretakers
• by-laws: review, pets, parking, smoke drift and breaches
• Repairs/Maintenance/Alterations
• Resolving disputes


* Please note: This is not a CPD activity


 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Managing your rental property - End of tenancy (Webinar)16 October 2019WebinarMore InfoRegister Register for Managing your rental property - End of tenancy (Webinar) in Webinar on 16 October 2019

Seats available 109

  Date16 October 2019 
  Region 
  Time5.00pm - 6.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for self-managing landlords before ending a tenancy agreement.

Information to be covered during the webinar includes:

• Serving notice
• Giving a termination notice
• Tenants who break a lease early
• Circumstances of Domestic Violence
• Making a bond claim
• Goods left behind
• Resolving disputes

* Please note: This is not a CPD activity




 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
November 2019
 Event NameDateLocationInfoRegister
 Know your tenancy rights (Webinar)15 November 2019WebinarMore InfoRegister Register for Know your tenancy rights (Webinar) in Webinar on 15 November 2019

Seats available 194

  Date15 November 2019 
  Region 
  Time12.00pm - 1.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing tenancy information for NSW residential tenants.

Information to be covered during the webinar includes:
• Residential tenancy matters including:
- Tenancy agreements
- Condition reports
- Repairs and maintenance
- Lease termination
• Rental bonds online lodgement
• Resolving disputes

* Please note: This is not a CPD activity



 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20