Events


NSW Fair Trading regularly organises public events and education initiatives to raise awareness of consumer and trader rights in NSW.

Browse our events below and register to attend a range of events open to consumers and traders in NSW, including specific industry and business information sessions.

July 2019
 Event NameDateLocationInfoRegister
 Fair Trading webinar on the Australian Consumer Law for Motor Dealers a practical guide for your business (Webinar)24 July 2019WebinarMore InfoRegister Register for Fair Trading webinar on the Australian Consumer Law for Motor Dealers  a practical guide for your business (Webinar) in Webinar on 24 July 2019

Seats available 41

  Date24 July 2019 
  Region 
  Time11.00 am - 12.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

NSW Fair Trading invites you to join our free webinar for Motor Dealers on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

 

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading or deceptive conduct/representations?
  • Best practice complaint handling
  • How Fair Trading deals with complaints
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Rental bonds for residential tenancies (Webinar)30 July 2019WebinarMore InfoRegister Register for Rental bonds for residential tenancies (Webinar) in Webinar on 30 July 2019

Seats available 110

  Date30 July 2019 
  Region 
  Time10.00 am - 11.00 am 
  LocationWebinar 
  VenueWebinar 
  Description

This webinar is aimed at providing information around rental bonds for NSW residential tenants, agents and self-managing landlords.

Information to be covered during the webinar includes:
• Amount of rental bond
• Paying a rental bond
• Taking a rental bond
• Rental bonds online lodgement
• Making a bond claim
• Resolving disputes

* Please note: This is not a CPD activity

 

 
  Organiser's nameNSW Fair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone 
August 2019
 Event NameDateLocationInfoRegister
 How to Incorporate1 August 2019WebinarMore InfoRegister Register for How to Incorporate in Webinar on 1 August 2019

Seats available 80

  Date1 August 2019 
  Region 
  Time10.30 am - 11.30 am 
  LocationWebinar 
  VenueWebinar 
  Description

How to Incorporate

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘How to Incorporate’ Webinar Module.   


The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

 

 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Fair Trading webinar on Australian Consumer Law a practical guide for your business6 August 2019WebinarMore InfoRegister Register for Fair Trading webinar on Australian Consumer Law a practical guide for your business in Webinar on 6 August 2019

Seats available 66

  Date6 August 2019 
  RegionWebinar 
  Time10.00 am - 11.00 am 
  LocationWebinar 
  VenueWebinar 
  Description

Fair Trading webinar on Australian Consumer Law – a practical guide for your business

NSW Fair Trading invites you to join our free webinar for business professionals on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading conduct?
  • How Fair Trading deals with complaints
  • Using complaint handling to grow your business
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Managing your rental property - During a tenancy (Webinar)15 August 2019WebinarMore InfoRegister Register for Managing your rental property - During a tenancy (Webinar) in Webinar on 15 August 2019

Seats available 68

  Date15 August 2019 
  Region 
  Time2.00pm - 3.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information around common issues that occur during a tenancy for self-managing landlords.

Information to be covered during the webinar includes:

• Repairs
• Utilities, separate metering and water charges
• Pests and Vermin
• Access – Notice before entry
• Making alterations
• Natural disasters
• Rental increases
• Resolving disputes

* Please note: This is not a CPD activity







 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Know your tenancy rights (Webinar)15 August 2019WebinarMore InfoRegister Register for Know your tenancy rights (Webinar) in Webinar on 15 August 2019

Seats available 161

  Date15 August 2019 
  Region 
  Time4.00pm - 5.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing tenancy information for NSW residential tenants.

Information to be covered during the webinar includes:
• Residential tenancy matters including:
- Tenancy agreements
- Condition reports
- Repairs and maintenance
- Lease termination
• Rental bonds online lodgement
• Resolving disputes

* Please note: This is not a CPD activity



 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Running an Association - Webinar21 August 2019WebinarMore InfoRegister Register for Running an Association - Webinar in Webinar on 21 August 2019

Seats available 40

  Date21 August 2019 
  Region 
  Time1.00 pm - 2.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Running an Association:

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Running an Association’ Webinar Module.   

The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

  • Statutory obligations
  • Things to consider about your constitution
  • Responsibilities of the Management Committee & the Public Officer
  • Financial reporting
  • Meetings
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 NSW Residential Land Lease Community laws (Webinar)28 August 2019WebinarMore InfoRegister Register for NSW Residential Land Lease Community laws (Webinar) in Webinar on 28 August 2019

Seats available 88

  Date28 August 2019 
  Region 
  Time12.00pm - 1.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at NSW Residential Land Lease Community - Park Operators.

Will discuss topics relevant to the effective management of the residential land lease community.

* Please note: This is not a CPD activity




 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
September 2019
 Event NameDateLocationInfoRegister
 Retirement Village Ambassador Forum - Chatswood (Prospective Residents)3 September 2019ChatswoodMore InfoRegister Register for Retirement Village Ambassador Forum - Chatswood (Prospective Residents) in Chatswood on 3 September 2019

Seats available 55

  Date3 September 2019 
  RegionLower North Shore 
  Time9.00 am - 10.00 am 
  LocationChatswood 
  VenueDougherty Community Centre
Auditorium Room
7 Victor Street
Chatswood NSW 2067
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for prospective residents. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Different types of retirement village arrangements and contracts
* Disclosure documents
* The Retirement Village Calculator
* Common fees and charges
* Retirement Village Inquiry and reforms background
* The role of Fair Trading 


The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Retirement Village Ambassador Forum (Residents & Village Operators) Chatswood3 September 2019ChatswoodMore InfoRegister Register for Retirement Village Ambassador Forum (Residents & Village Operators) Chatswood in Chatswood on 3 September 2019

Seats available 54

  Date3 September 2019 
  RegionLower North Shore 
  Time10.30 am - 12.00 pm 
  LocationChatswood 
  VenueDougherty Community Centre
Auditorium Room
7 Victor Street
Chatswood NSW 2067
 
  DescriptionNSW Fair Trading and The Retirement Village Ambassador, Kathryn Greiner AO, are hosting a FREE retirement village information seminar for residents and village operators. 

Who is the Retirement Ambassador?

The NSW Government recently appointed Ms. Kathryn Greiner AO as the NSW Retirement Village Ambassador. 

Ms. Greiner brings considerable understanding of issues faced by those living in retirement villages, having led the inquiry into the NSW retirement villages in 2017. Ms Greiner is also the Chairperson of the Ministerial Advisory Committee on Ageing and provides advice on issues and concerns of older citizens to the NSW Government. 

What is the role of the Retirement Village Ambassador?

In her role as Ambassador, Ms. Greiner will visit various locations and retirement village communities across NSW to:
* Inform residents about the changes to retirement village laws;
* Listen to issues faced by residents and present these issues to the NSW Government;
* Advocate for residents where appropriate, including representing the residents' perspective to create awareness and generate recommendations for further change;
* Monitor and report on continuing and emerging issues faced by the sector

The seminar will cover topics such as:

* Retirement Village Inquiry and reforms background
* Changes to retirement village laws 
* The role of Fair Trading and the NSW Civil and Administrative Tribunal 

The Retirement Village Ambassador program Terms of reference can be found on the Fair Trading website: www.fairtrading.nsw.gov.au
 



 


 

 
  Organiser's nameFair Trading 
  Organiser's emailrvambassador@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Charitable Fundraising and Raffles4 September 2019WebinarMore InfoRegister Register for Charitable Fundraising and Raffles in Webinar on 4 September 2019

Seats available 75

  Date4 September 2019 
  Region 
  Time2.00 pm - 3.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Charitable Fundraising and Raffles

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Charitable Fundraising and Raffles’ Webinar Module.   


The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

 

 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Know your tenancy rights - Domestic Violence (Webinar)11 September 2019WebinarMore InfoRegister Register for Know your tenancy rights - Domestic Violence (Webinar) in Webinar on 11 September 2019

Seats available 189

  Date11 September 2019 
  Region 
  Time10.00 am - 11.00 am 
  LocationWebinar 
  VenueWebinar 
  Description

This webinar is aimed at providing information around domestic violence that occur during a tenancy for tenants, landlords and agents.

Some Information to be covered during the webinar includes:
-        Circumstances of domestic violence
-        Domestic Violence Declaration form
-        Breaking a lease early
-        Rights of remaining co-tenants
-        Challenging termination notice
-        Landlord/Agent obligations.

* Please note: This is not a CPD activity

 

 
  Organiser's nameNSW Fair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone 
 Fair Trading webinar on Australian Consumer Law a practical guide for your business18 September 2019WebinarMore InfoRegister Register for Fair Trading webinar on Australian Consumer Law a practical guide for your business in Webinar on 18 September 2019

Seats available 98

  Date18 September 2019 
  RegionWebinar 
  Time10.00 am - 11.00 am 
  LocationWebinar 
  VenueWebinar 
  Description

Fair Trading webinar on Australian Consumer Law – a practical guide for your business

NSW Fair Trading invites you to join our free webinar for business professionals on the Australian Consumer Law.

The seminar will explain the key concepts of the Australian Consumer Law, how it applies to your business in practice and strategies to avoid common pitfalls.

Join NSW Fair Trading to learn:

  • What are consumer guarantees?
  • What to do if things go wrong: rights and remedies
  • What is misleading conduct?
  • How Fair Trading deals with complaints
  • Using complaint handling to grow your business
  • Your questions answered
  • And more …
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Running an Association - Webinar19 September 2019WebinarMore InfoRegister Register for Running an Association - Webinar in Webinar on 19 September 2019

Seats available 94

  Date19 September 2019 
  Region 
  Time2.00 pm - 3.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Running an Association:

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Running an Association’ Webinar Module.   

The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

  • Statutory obligations
  • Things to consider about your constitution
  • Responsibilities of the Management Committee & the Public Officer
  • Financial reporting
  • Meetings
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
October 2019
 Event NameDateLocationInfoRegister
 Role of the Committee - Webinar3 October 2019WebinarMore InfoRegister Register for Role of the Committee - Webinar in Webinar on 3 October 2019

Seats available 78

  Date3 October 2019 
  Region 
  Time2.00 pm - 3.00 pm 
  LocationWebinar 
  VenueWebinar 
  Description

Role of the Committee:

As part of our commitment to supporting local communities, NSW Fair Trading invites you or a member of your association to attend a free ‘Role of the Committee’ Webinar Module.   


The Webinar will be conducted by NSW Fair Trading and provides an overview of the following issues:

 

 

  • The structure of the Management Committee
  • Role of committee members
  • Compliance responsibilities
  • Statutory obligations
  • Role of the Public Officer
  • The Constitution
  • Financial Reporting
  • Meetings
 
  Organiser's nameNSW Fair Trading 
  Organiser's emailfairtradingseminars@finance.nsw.gov.au 
  Organiser's phone 
 Rights & obligations of a tenant living in a Strata Scheme (Webinar)16 October 2019WebinarMore InfoRegister Register for Rights & obligations of a tenant living in a Strata Scheme (Webinar) in Webinar on 16 October 2019

Seats available 178

  Date16 October 2019 
  Region 
  Time3.00pm - 4.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for tenants living in Strata Schemes.

Some Information to be covered during the webinar includes:
• Strata managers and building managers/caretakers
• by-laws: review, pets, parking, smoke drift and breaches
• Repairs/Maintenance/Alterations
• Resolving disputes


* Please note: This is not a CPD activity


 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
 Managing your rental property - End of tenancy (Webinar)16 October 2019WebinarMore InfoRegister Register for Managing your rental property - End of tenancy (Webinar) in Webinar on 16 October 2019

Seats available 77

  Date16 October 2019 
  Region 
  Time5.00pm - 6.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing information for self-managing landlords before ending a tenancy agreement.

Information to be covered during the webinar includes:

• Serving notice
• Giving a termination notice
• Tenants who break a lease early
• Circumstances of Domestic Violence
• Making a bond claim
• Goods left behind
• Resolving disputes

* Please note: This is not a CPD activity




 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20 
November 2019
 Event NameDateLocationInfoRegister
 Know your tenancy rights (Webinar)15 November 2019WebinarMore InfoRegister Register for Know your tenancy rights (Webinar) in Webinar on 15 November 2019

Seats available 183

  Date15 November 2019 
  Region 
  Time12.00pm - 1.00pm 
  LocationWebinar 
  VenueOnline


 
  DescriptionThis webinar is aimed at providing tenancy information for NSW residential tenants.

Information to be covered during the webinar includes:
• Residential tenancy matters including:
- Tenancy agreements
- Condition reports
- Repairs and maintenance
- Lease termination
• Rental bonds online lodgement
• Resolving disputes

* Please note: This is not a CPD activity



 
  Organiser's nameFair Trading 
  Organiser's emailREandP@finance.nsw.gov.au 
  Organiser's phone13 32 20